Privacy Policy

Effective Date: February 26, 2026

Laso Health ("we," "us," or "our") operates the Laso mobile application (the "App"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Our fundamental principle: Your health data stays on your device. Laso is built around on-device processing — your health metrics, scores, insights, and analyses are computed locally on your iPhone and are never transmitted to our servers or any third party.

1. Health Data (Apple HealthKit)

Laso requests access to your Apple HealthKit data to provide health insights and analysis. The types of health data we may access include:

How We Handle Your Health Data

  • Processed entirely on your device — all analysis, scoring, and insights are computed locally on your iPhone.
  • Never transmitted — your health data is never sent to Laso's servers or any external service.
  • Never sold — we do not sell, license, or trade your health data under any circumstances.
  • Never used for tracking — your health data is not used for advertising, profiling, or cross-app tracking.
  • No ability to access — because health data never leaves your device, Laso Health has no technical ability to access your health information.

Laso complies fully with Apple's HealthKit guidelines. Health data obtained from HealthKit is used solely to provide and improve the App's health analysis features. We do not use HealthKit data for advertising or other data mining purposes.

2. On-Device Data Storage

Laso uses Apple's SwiftData framework to store data locally on your device. This local storage includes:

All locally stored data is protected by your device's hardware encryption and is accessible only through Laso with proper device authentication.

Deleting the App: Uninstalling Laso from your device permanently deletes all locally stored data. This action cannot be undone.

3. iCloud Key-Value Storage

Laso may use Apple's iCloud Key-Value Storage to sync certain non-sensitive preferences across your devices.

What is synced: App preferences and settings only (e.g., notification preferences, display preferences).

What is not synced: Raw health data, computed scores, insights, baselines, or any HealthKit-derived information is never stored in or synced through iCloud.

iCloud data is encrypted by Apple both in transit and at rest. Apple's iCloud privacy policy governs this storage. Laso does not have direct access to your iCloud storage; data is read and written only through Apple's CloudKit APIs.

4. Analytics Data

Laso uses Firebase Analytics (provided by Google) to collect anonymous usage data to help us understand how the App is used and to improve the user experience.

What analytics data we collect:

Analytics Does NOT Include

  • Any health metric values (heart rate, HRV, steps, sleep, etc.)
  • Health scores, readiness scores, risk assessments, or insights
  • Any personally identifiable information (PII) such as name, email, or location
  • Your Apple ID or any account information

Firebase Analytics uses a random instance ID that is not linked to your identity. This ID can be reset at any time through your device's privacy settings. Analytics data is processed by Google in accordance with Google's Privacy Policy.

Website analytics: Our website (lasohealth.com) uses Google Analytics 4 (GA4) to collect anonymous usage data such as page views, scroll depth, and button clicks. No personally identifiable information is collected through the website. This data helps us understand how visitors interact with our website and improve its content.

5. Remote Configuration

Laso uses Firebase Remote Config (provided by Google) to allow us to update certain App behaviors and feature flags without requiring an App Store update. This helps us respond quickly to issues and roll out improvements gradually.

When Laso fetches remote configuration, it downloads a small configuration payload (approximately 2 KB) from Google's servers. This request includes:

No personal data, health data, or user-identifiable information is transmitted during remote configuration fetches. Configuration data is cached locally on your device.

6. Subscriptions & Payments

Laso offers optional in-app subscriptions to unlock premium features. All subscription purchases are handled entirely by Apple through the App Store and StoreKit framework.

What we do not collect: Laso does not collect, store, or process any payment information, credit card numbers, billing addresses, or financial data. All payment processing is handled exclusively by Apple.

What we receive: Laso only receives a cryptographically signed receipt from Apple confirming your subscription status (active, expired, or not subscribed). This receipt is verified on-device using Apple's StoreKit APIs.

For questions about billing, refunds, or subscription management, please refer to Apple's App Store support. Apple's privacy policy governs all payment-related data.

7. Third-Party Services

Laso integrates with a limited number of third-party services. The table below summarizes each service, its provider, and its purpose:

Service Provider Purpose
Firebase Analytics Google LLC Anonymous usage analytics to improve the App
Firebase Remote Config Google LLC Feature flags and remote configuration
Apple HealthKit Apple Inc. On-device health data access (read-only)
Apple StoreKit Apple Inc. Subscription management and payment processing

Important: No third-party service receives your health data. Firebase Analytics and Remote Config receive only anonymous usage and configuration data as described in Sections 4 and 5. Apple HealthKit data never leaves your device.

8. Data Retention & Deletion

Health and app data: All health data, scores, baselines, and preferences are stored exclusively on your device. This data persists until you uninstall the App or manually clear App data through iOS Settings.

Analytics data: Anonymous usage data collected through Firebase Analytics is retained for 14 months, after which it is automatically deleted by Google in accordance with Google's data retention policies.

Deleting all your data: Uninstalling Laso from your device permanently and irrecoverably deletes all locally stored app data, including aggregated health metrics, baselines, and preferences. Because we have no access to your on-device data, we are unable to assist with recovering deleted data.

HealthKit access: Laso only reads data from HealthKit — it never writes health data back to HealthKit. You can revoke Laso's HealthKit permissions at any time through iOS Settings → Privacy & Security → Health → Laso.

9. Children's Privacy

Laso is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at privacy@lasohealth.com and we will take steps to delete such information.

Given the nature of the App — which involves HealthKit data and is designed for adults managing their personal health — users are expected to be 13 years of age or older.

10. International Users

Health data: Because all health data is processed on-device and never transmitted, your health data is not transferred to any country or jurisdiction.

For users in the European Economic Area (EEA) — GDPR: The anonymous analytics data collected through Firebase Analytics may be transferred to and processed in the United States by Google LLC. We rely on legitimate interests as our lawful basis for processing this anonymous usage data, as it is necessary to maintain and improve the App. This anonymous data does not constitute personal data under GDPR as it cannot be used to identify you. You have the right to object to this processing by contacting us.

For California residents — CCPA: Laso does not sell personal information. We do not share personal information with third parties for cross-context behavioral advertising. The anonymous analytics data we collect does not constitute "personal information" as defined under the CCPA because it cannot reasonably be linked to you as an individual.

11. Security

We take the security of your data seriously and implement appropriate technical safeguards:

No method of transmission over the internet or method of electronic storage is 100% secure. However, the on-device architecture of Laso significantly limits the attack surface compared to cloud-based health apps.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes, we will:

Your continued use of Laso after the effective date of a revised policy constitutes your acceptance of the changes. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Laso Health

Privacy Inquiries

privacy@lasohealth.com

We are committed to resolving any privacy concerns promptly. For general support, you may also contact us through the App Store listing.